Shipping & Returns
We currently only ship within Canada.
Shipping is via Loomis Express Courier to street addresses, and Canada Post for PO Boxes. If you live on a farm and have access to a street address, we ask you to use that rather than a PO Box if possible. It will arrive much sooner and save us time and shipping costs.
Your order will be sent out within two business days of order placement.
Street address orders should arrive approximately 1-3 business days from the shipment date (not the date the order was placed), depending where you are in the country. PO Box orders will take longer, approximately 2-10 business days.
Generally, the more out in the boonies you are, the longer it will take.
If Loomis Express does not ship to your location, Canada Post will be used instead. Additional charges may apply, but you will not be charged additionally without your consent.
We do not ship orders on Saturdays, Sundays, or observed/optional Holidays.
Return & Exchange Policy
You can return your product within 20 business days of order purchase, for a refund or exchange. (Exchange must be for an item that is currently in stock). If it is a Christmas present, it can be longer than 20 business days. We'll understand, but please return by January 5th.
Return shipping is at the expense of the customer. In the case of an exchange, we will cover the shipping cost of the exchanged item sent back to you. Alternatively, we can arrange for an exchange within Swift Current, likely at Bumper to Bumper downtown.
Please contact Brandon regarding your refund or exchange prior to shipment via email at email@example.com.